How much Do You Pay when you ring a 13/1300 number?

Charges for calls to 13/1300 numbers

The cost of 13/1300 calls can vary widely, from 3 cents per minute up to $1.39 per minute

Charges for calls to 13/1300 numbers

Some Businesses choose to use a 13/1300 number so that their customers get Toll Free calls, and maybe keep phone costs down, but is it really worth it for a Local Business?

I prefer a local business to have a local number, and not a 13/1300 number when I end up paying 44 cents for each call, when I can call local numbers for free.

The cost of 13/1300 calls can vary widely, from 3 cents per minute up to $1.39 per minute

How much Do You Pay when you ring a 13/1300 number?

A few examples here:

Telstra Landline calls to 13 numbers – 40¢ per call
Optus Landline calls to 13 numbers – 35c per call
iPrimus Landline calls to 13/1300 numbers – 44c per call
Optus Mobile Prepaid Long Expiry Plan calls to 13 numbers – 20c per min
Optus Mobile Daily Plus and Ultimate Plan calls to 13 numbers – Included in Plan Cost

Some of the above may or may not include GST.

Most Phone plans that have included calls allowance specify: “Calls and messages to standard Australian numbers are included”
But also state that 13/1300 numbers are NOT ‘standard Australian numbers’.

Is it worth it for a local business to use a 1300 number ?

Not in my opinion.

It costs the local business around $15 per month for the number, and they pay for each call received.

A local number, for locals to use, would be much better for most.

Or at the very least, have both options clearly visible.

http://www.acma.gov.au/theACMA/charges-for-calls-to-13-1300-and-1800-numbers-i-acma

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